Qualix Academy
Purpose
This Privacy Policy governs the use of personal information you provide to us at Qualix Academy (“Qualix Academy,” “we,” or “us”). We are dedicated to safeguarding your privacy and prioritize data protection. This Policy outlines how we collect, use, share, and secure your personal information when you visit our Websites and use our Service(s). Additionally, it explains your options regarding the use, access, and correction of your personal data. The information collected through our Service(s) is solely used to provide the services you’ve engaged Qualix Academy for. Terms not defined herein shall hold the same meaning as defined in our Terms of Service available at [Terms].
Qualix Academy Website
www.qualixacademy.com
Notice to End Users
In certain instances, an administrator may create an account in Qualix Academy on behalf of an “End-User” and may provide their information, including Personal Information. In such cases, the administrator, who may be your Employer, will be our “Customer.” We collect Information under the direction of our customers and have no direct relationship with the End-User whose personal data we process.
An end-user’s use of our platform may be subject to the Customer’s policies, if any. Our Customer must have the authority to act on behalf of the End-User and to consent to the collection and use of their Personal Information as described in this Privacy Policy.
If you are an End-user using our platform, please direct your privacy inquiries to your administrator. Qualix Academy is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.
Use of Personal Information and Data
Qualix Academy uses your personal information solely to provide our services to you. We also utilize your Personal Identifiable Information (PII) along with other Personally Non-Identifiable Information (non-PII) to enhance our understanding of our users and to improve the content and functionality of our site.
Personal Identifiable Information
When you visit our website and voluntarily provide the following information via one of our contact forms, through a chat or phone session, or as part of a purchase of one of our courses or registration on our site:
- Contact Information, such as name, mailing address, phone number, email address, and IP address
- Information about your business, such as company name, geographic location, company size, and business type
- Billing Information, such as account details/card details and billing address
Please note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) on our servers.
When you use our Qualix Academy Portal (www.qualixacademy.com), our support system, or respond to our surveys:
- Contact Information, such as name, mailing address, phone numbers, email address, IP address, geographic location, etc.
- Unique Identifiers, such as username and password
- Name and email address when you provide feedback on the Service(s)
When you use our community website or blogs – please refer to our section on Public Forums.
Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.
Non-Personal / Non- Identifiable Data
We capture some Non-Identifiable data in our logs. The data in the logs includes
Device details, time zone, browser details, language preference, referring / exit pages
Use
We may use the personal information collected from within the websites or when you use the Service(s) to:
- Provide you with the Service(s).
- Send you communication related to the services
- Assess the needs of your business to determine or suggest suitable products.
- Send you requested product or service information.
- Respond to customer service or support team requests.
- Administer your account.
- Send you promotional and marketing communications.
- Personalised Advertisement
- Facilitate your transactions with other users when you use our Service(s).
- Perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site.
- When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided.
Data from Third Parties
We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time; however, some common data includes:
- Data brokers from which we purchase demographic data to supplement the data we collect.
- Social networks when you grant permission to access your data on one or more networks.
- Existing or past learners who participate in our referral program.
- Partners with which we offer co-branded services or engage in joint marketing activities.
- Publicly-available sources such as open government databases or other data in the public domain.
We may receive Personal Information about you from other sources like postal mail, telephone, or fax. We may add this information to the data we have already collected from you via the site in order to improve the products and services we provide.
Correction, Removal, or Export of Personal Information
Qualix Academy acknowledges that you have the right to access, edit, and delete your personal information at any time. Upon request, we will provide you with reasonable access to the personal information we collect about you. You will have the opportunity to correct, update, modify, or delete this information as follows:
- If you have independently signed up with us.
- You may access, update, or export your Personal Information included in your online Qualix Academy account at any time by logging into your account and going to your profile or by reaching out to us.
Please review the section “Notice to End Users.”
Exceptions in Deletion:
If you request access to your personal information and find that the information is incorrect, we will provide ways to quickly update it or delete it – unless we are required to keep that information for legitimate business or legal purposes.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers or backup systems.
Exception in Data Correction:
Even after updates to your Personal Information, we may maintain and store older versions of such information within our databases, access logs, and other records to comply with routine data audits.
Cookies and Additional Tracking Technologies
Qualix Academy and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers, and pixels) to provide functionality and to recognize you across different services and devices.
The types of cookies used by Qualix Academy include:
-
Essential Cookies:
These cookies are essential for the basic functionalities offered by the Site and Service(s). This class of cookies helps in keeping a user logged in to the Service(s) and remembering relevant information when they return to the Service(s). - Marketing Cookies: These are used for providing you with customized and interest-based ads based on your browsing behavior and other similar activities on our Websites.
- Insight Cookies: These are used for tracking the user activities within the Service(s), which helps us in improving your user experience.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Advertisements
We partner with third parties to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on our Website and other sites to provide you advertising based upon your browsing activities and interests. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Public Forums
Our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, reach out to us. In some cases, we may not be able to remove your personal information, in which case, we will let you know that we are unable to do so and why.
Qualix Academy may provide blogs or community threads on the Company’s Websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums and may be used to send you unsolicited messages. Qualix Academy is not responsible for the personal information you choose to submit in these forums. Remember that when you share information publicly, it may be indexable by search engines.
Communications from the Websites
We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt-out by contacting us. We will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Services) is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of communications that are not promotional in nature. If you do not wish to receive them, you may delete your account.
Social Media Features & Single Sign-On
Our Websites include social media features, such as the Facebook “Like” button, the “Share This” button, or interactive mini-programs. Where we have your consent, these features may collect your IP address, which page you are visiting on our Websites, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.
Web-beacons & Analytics
Qualix Academy uses third-party software for analytics. All metrics information collected from your usage of the Service(s) shall be transmitted to our analytics provider. This information is then used to evaluate how users use our platform and to compile statistical reports on user activity for us.
We further use the same statistical analytics tool to track or collect your Personally Identifiable Information (PII). We will use this information to maintain, enhance, or add to the functionality of the Service(s) and to personalize the experience for you. Aggregated information and analysis may be made public where desired by us.
We and our third-party advertising partners use technologies such as web beacons in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
Links to Third-Party Sites
Our Websites contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.
Information Security
Our Websites and Service(s) have industry-standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL). Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.
Malware Scanning
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.
Testimonials
We post customer testimonials/reviews on our websites that may contain personal information. If you wish for your testimonial to be removed, please reach out to us, and the same would be done on priority.
Children’s Personal Information
Qualix Academy does not knowingly collect any personal information from children under the age of 18. If you are under the age of 18, please do not submit any personal information through our Websites or Service(s). We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service(s) or Websites without their permission.
If you have reason to believe that a child under the age of 16 has provided personal information to us through our Websites or Service(s), please contact us, and we will endeavor to delete that information and terminate the child’s account from our databases.
Amendments
Qualix Academy has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of this website or the Service(s) following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Websites or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.
Contact Us
If you have any questions about this privacy policy or your dealings with Qualix Academy, you can reach out to us using our contact details via phone, email, or mailing address.
